General
CALLA REF is a digital platform for guided Reformer Pilates classes that guests can access directly in the Reformer room.
The platform runs via a web application and can be accessed on tablets or screens provided in the Reformer area.
Platform access
The hotel receives one login account.
The login is used on the devices provided in the Reformer room to access the CALLA REF web application.
The account will remain logged in for multiple days.
A new login is only required if the user logs out manually or after the session expires.
Login usage
The login credentials are exclusively intended for use within the hotel.
Sharing login credentials for use outside the hotel is strictly prohibited.
CALLA REF monitors the location from which sessions are accessed.
Guest usage
Guests can independently start and follow classes directly on the screen in the Reformer room.
Hotel staff do not need to start or end sessions.
If there is no interaction with the platform for 60 minutes, the system automatically returns to the home screen.
Guest safety notice
Guests should only participate if they feel physically fit.
Training is not recommended during pregnancy.
Participation takes place at the guest’s own responsibility.
Hotels are asked to inform guests accordingly.
Operational recommendation
To ensure a smooth experience, it is recommended that hotels:
Provide stable internet access.
Ensure tablets/screens remain logged into the platform.
Provide headphones if multiple guests may train at the same time.